Delmax has been developing its business system into five directions:

ASSORTMENT DEVELOPMENT

Because of the increased number of various vehicle models by different manufacturers in our streets and, because of the strategic aspiration to immediately satisfy the 99% of the market needs, it is obvious that planned and well-organized assortment expansion will be permanent and most important mission.

THE ADVANCE OF TECHNICAL-INFORMATIVE RESOURCES

Industry’s best practices are  followed and implemented. We continuously invest in our own IT department whose main task is the development and implementation of software  applications in order to improve overall company processes. The Web portal will be set in the first half of the year 2010.

DEVELOPMENT OF THE TECHNICAL SUPORT FOR CLIENTS

Ongoing investment into the development of the department whose main task is to provide access to knowledge essential for our clients’ further successful business. Throughout the work with the clients, the support will always strive to achieve the highly set goals.

PARTNERSHIP

Since its foundation up to now, despite all the troubles that have affected the Serbian market, Delmax has been developing while taking care for the clients’ interests. Due to business cooperation with them, Delmax obtained a leading position in Serbian market.

During the time, a relationship with the significant number of clients has been well established, presenting the unofficial partnership. Delmax company’s permanent determination is to increase the number of sold products by consolidation and development of the relations in the chain:

MANUFACTURER (SUPPLIER) – DELMAX – CLIENT

DEVELOPMENT OF THE BRAND “DELMAX” AND INCREASE OF BUSINESS UNITS

Aspiration to reach high level of service and excellent business organization will be imperative while creating powerful and well-known trade brand.
Primary aspiration is the development of the relationships with clients all over the country. In places without successful relationship, the company will take into consideration the opening its own retail stores. In the area of Belgrade and Novi Sad, Delamax does not plan to open its own retail stores, but to focus on further development of the wholesale.